Shipping & Delivery Policy

At Emmanuel Giftware, we take care to ensure your order is prepared, packed and delivered to you as safely and efficiently as possible.

Where We Deliver

We currently deliver within Australia only.

Shipping Costs

Standard shipping within Australia is $7.95.

We offer FREE standard shipping on orders of $79.95 or more.

Dispatch & Delivery Times

Many of our products are stocked and dispatched from within Australia. We aim to prepare and dispatch locally stocked orders as promptly as possible, generally within 1–3 business days.

Selected products may be made to order or fulfilled by one of our trusted production and fulfilment partners. These products may be dispatched from an international location and may require additional processing and delivery time.

Delivery timeframes can vary depending on the product, destination, carrier and fulfilment location. Where a product is expected to have a longer delivery timeframe, additional information may be provided on the relevant product page.

Separate Parcels

If your order contains products dispatched from different locations, your order may arrive in more than one parcel and at different times. There is no additional shipping charge simply because an order is sent in separate parcels.

Tracking Your Order

Where tracking is available, tracking information will be provided once your order has been dispatched. Please allow a short period for tracking information to become active after your parcel has been lodged with the carrier.

Delivery Delays

While we do our best to ensure orders arrive promptly, occasional delays may occur due to postal services, couriers, weather, peak periods, customs or other circumstances outside our reasonable control.

If your