Privacy Policy

At Emmanuel Giftware, we respect your privacy and are committed to protecting the personal information you provide to us when visiting our website or placing an order.

Information We Collect

When you shop with us, contact us or use our website, we may collect information such as your name, email address, phone number, billing and delivery address, order details and other information necessary to provide our products and services.

How We Use Your Information

We may use your information to:

• Process and fulfil your orders
• Arrange payment, shipping and delivery
• Communicate with you about your order or enquiry
• Provide customer support
• Improve our website, products and services
• Send marketing communications where you have chosen to receive them
• Meet our legal and regulatory obligations

Sharing Your Information

We do not sell or rent your personal information. We may share information where reasonably necessary with trusted service providers involved in operating our store and fulfilling your order, including payment processors, ecommerce platforms, suppliers and delivery providers.

Some service providers or suppliers may operate outside Australia. Where personal information is processed or stored overseas, we take reasonable steps to ensure it is handled appropriately and in accordance with applicable privacy requirements.

Payments & Security

Payments are processed through secure third-party payment providers. Emmanuel Giftware does not directly store your full credit or debit card details. We take reasonable steps to protect the personal information entrusted to us from misuse, loss or unauthorised access.

Cookies

Our website may use cookies and similar technologies to help the website function correctly, understand how visitors use our site and improve your shopping experience. You can manage cookies through your browser settings.

Accessing or Correcting Your Information

You may contact us if you would like to access, update or correct personal information we hold about you.

Privacy Questions or Concerns

If you have a question or concern about how your personal information has been handled, please contact Emmanuel Giftware through the details provided on our Contact Us page. We will review your enquiry and respond as soon as reasonably practicable.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements. The latest version will always be available on this website.

Last updated: August 2026